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Don't bother. I ordered a tap in November 2024 for over £250 which they said would take 2 weeks to come, no problem. After a couple of weeks I get an email to say delivery wouldn't be until 9th January 2025. We wouldn't wait this long, so I rang to cancel the order and request a refund. It's explained this will take a few working days to show... again no problem. The same day though, I get another half a dozen emails with random information... one with a credit note for £2.52, another saying the appliance was on its way and would be here on 3rd December... all very odd and none of which were what I called for. I kept checking the account and no refund. Called again to be told we had to get a refund from the 'supplier' (I don't know who this is and it was Appliances direct that took my money, so they should be giving it back) Explained several times they had to refund the money but they just cut off the call. Make no doubt I will be taking legal action on principle. Very bad company to deal with. I would advise you AVOID!
3 days ago
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Appliances Direct has a 4.2 average rating from 5,935 reviews

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Alice, Customer Support

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