Easy ordering, and got a good discount. Dishwasher arrived quickly but arrived with a dent. Company were very good at sorting out without question a replacement. My only negative is we paid for full service of disconnect, reconnect new product and take old one away. The delivery company people did not have a clue, saying it wouldn't fit into the existing space & suggestions of drilling through walls to plumb in( we already had a dishwasher in this space). I made contact with Appliance direct and got money back and luckily my Husband could do all required once home but if this wasn't the case would have been stressful. Second replacement delivery, we didn't pay for the extras and they were polite/friendly.