Seriously this noon is very irresponsible to give the customer satisfaction..we just purchase a sketcher shoes fully paid and pay extra for we request the urgent delivery coz I'm travelling back tomorrow and I need to bring that stuff..I received a delivery confirmation today.whole day I keep on waiting until I decided to call them to follow up.and suddenly telling me that it cannot be delivered...they are the one telling me to cancel my order.i insist not to cancelled it coz I said its already paid and I purchase coz I need it.after arguing to this customer service staff he said OK they will delivered..again I received a message saying that my stuff is on the way for delivery they send the code to get the stuff in adnoc service station which the noon box for item to pick up located..at 9:30 evening I come there to pick up..when I'm putting the code they send me its invalid still I cannot get the shoes..again I call the customer service..and this time they said they will deliver tomorrow...imagine how they give me the hard time to get the shoes that they already taken the full payment..they are not responsible to take the responsibility to give the good service..doing thus kind of service will loose your business for your info noon Management.. why you need to give the delivery confirmation if you already know by yourself that you cannot make it..and worst why you need to send message to inform that its ready to pick up then your giving invalid code..so it seems that you saying stuff is ready to pick up but the truth its not..your lying.you just giving hard time and disappointment on your customer..much better stop doing this business.you make your customer feel bad which is not good...your not deserved to recommend to other people coz your service is really really bad...
3 years ago
ao.com has a
4.3
average rating
from
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