BEWARE😱.don’t ever let those people fit anything for you,I ordered a washing machine for my two elderly parents both 80 , I paid and chose the option for all the extras ,taking of old appliance and fitting the new one so I had no worries would all be dealt with ,my father sadly has dementia so the washing machine is in constant use ,I had just left my parents house at 3 and my mum phoned to say machine was in 10 minitue later she was Hysterical as the washing machine was flooding the house I had to fly round there it took six blankets and six bath sheets and had to keep ringing them out quite a lot for a pensioner to deal with I Telephoned AO to get somebody back quickly to sort it to no avail my husband came home from work at five and had to fly round to deal with the problem After complaining they decided they would give me £40 I think it cost £40 to wash and dry all the blankets and towels just added insult to injury shocking just glad my parents hadn’t slipped up and all the mess