Ordered a new Bosch dishwasher for delivery on 29th September 2022, waited all day for a smashed dishwasher to be installed by the delivery man who installed then left the house and only when I noticed that two of the buttons were broken with several large scratches was then when I noticed that the drain hose had a hole in it flooding my kitchen. Customer service did offer a discount of 37.50 if I kept the machine, I now have nothing to use and have to wait several days for them to deliver a new one, this isn't fair I have a 7 month old baby to look after.... After further investigation by use of next door CCTV you can see his assistant drop the appliance then still try and install it knowing it's damaged..... Very poor on all aspects, even customer service is condescending and don't care, I will be issuing a county court claim for the damage caused to my floor and kitchen units.....