Never use this company.....they hard sell useless insurance They take your money and claim they haven't...check other user reviews ...funny how its always the same pathetic excuses ....computer says no...well bank says yes so ao.com is either incompetent or fraudulent...probably both. If you need expensive electrical goods my advice would be to give your money to a reputable retailer and get what you pay for If you still have a need to lose your money on false promises and a company with shocking business practices just send it to me instead....at least I won't lie to your face