Do not trust this brand. Honestly five years ago, used to be good. We had the unfortunate incident of our fridge freezer breaking 26th Dec 23. Found one - Phoned up to order. Fair enough - couldn’t deliver until 11th Jan. So said I’d pay more for early delivery. Upsold £300 to get delivery and installation on 30th Dec as integrated. Turn up - I’ve been upsold to different dimensions. Have to send back. V frustrating - got full refund as couldn’t wait for another two weeks. Couldn’t write it but our oven then broke. Again, thought give them another chance as had earliest delivery and fitting. Supposed to be today - and then a phone call. Sorry not gonna happen - we were obviously last delivery. Re-scheduled for two weeks time! No compensation offered as needs to be delivered first. Honestly - between rogue sales people trying to hit target - and false delivery dates. I just don’t recognise the brand they used to be. I even joined the loyalty club for the oven delivery thinking it might give priority after the fridge freezer debacle. Just don’t trust the hype. Brand promise isn’t there.