I’m extremely disappointed with AO.com’s handling of their price match policy. This morning, I called to request a price match for a product that was reportedly being price matched for other buyers. However, I was told they had stopped offering the price match for this product, even though it was still showing as in stock on their website, and I could place an order.
To make matters worse, after my call, I saw other customers reporting similar refusals—but some were still managing to secure the price match. This inconsistent treatment of customers is completely unacceptable. AO.com should either honor the price match for everyone until stock runs out or stop offering it altogether. Treating customers differently creates frustration and damages trust.
This experience has left a sour taste, and I won’t be using AO.com again in the future.
4 days ago
ao.com has a
4.3
average rating
from
4,157
reviews
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