Absolutely awful experience with AO! I ordered a PC from them, which was supposed to be delivered on the 21st of December. This was meant to be a Christmas present for my parents, and here we are, the 24th of December, and I still don’t have it! I rang AO today, and they told me that DPD hasn’t even given them the tracking details yet, meaning I’ll most likely only receive the PC after New Year’s. Why on earth did the website promise delivery on the 21st if they couldn’t follow through? To make things worse, I asked to cancel the order, but they told me I couldn’t because it’s still “processing.” They said I can refuse the delivery when it eventually arrives, but that’s such a ridiculous and inconvenient solution! This has completely ruined what was supposed to be a thoughtful Christmas surprise. I will never order from AO again, and I’ll make sure none of my family or friends do either. Avoid at all costs!