I’m extremely disappointed with AO and their so-called installation service. We ordered a dishwasher and paid extra for installation, expecting a hassle-free experience. However, the delivery team that arrived was rude and unprofessional, clearly looking for excuses not to do their job. They had an attitude from the start and immediately started nitpicking, trying to find any obstacle that would prevent them from installing the dishwasher. Their excuse for not installing it was absolutely ridiculous and completely avoidable. Instead of resolving the issue or offering solutions, they left us stranded. My partner ended up installing the dishwasher themselves, which makes me wonder why we even bothered paying for the installation service in the first place. This was a frustrating and disappointing experience, and I will think twice before using AO again or recommending them to anyone.