I purchased a Fridge/Freezer & when it was delivered the only thing that worked on it was the light!! AO wanted to send out someone to fix it in the New Year so I told them that was no use as I had done all of my Christmas grocery shopping which 3 of my neighbours had for me. After a lengthy discussion they agreed to send me out a new one, it was supposed to arrive between 1 & 5pm (23rd Dec)when it didn't arrive I called them again to be told it was coming between 1 & 5pm & again it didn't arrive I called again to be told there had been a mistake& it wasn't coming at all!! It is now 7pm on the 23rd Dec,where am I supposed to get another Fridge/freezer delivered at this time of year & what am I supposed to do with all the shopping I have bought!!! It's disgusting & I will never deal with this company again!!!!