I wouldn't even give them one star. Ordering my washer dryer wasn't the problem. It was the delivery and how they delivered my washer dryer. They came in to my house, with a very cold demenor about them, they then continued to to bring my item in.. dragging it on my nice expensive cream carpets. They then continued to drag it along my kitchen floor, which has scratched and torn my laminate flooring. When removing my old washing machine they dragged it back along my carpet leaving stagnant water and black marks over my, as I have said previously, nice, expensive cream carpets. Also when the water came out of the machine they grabbed my towels, that that were clean may I add and wiped them along the floor to wipe it up. Had I of been asked I would of provided something to wipe it up or I'd of cleaned it myself. I do not appreciate someone else using my freshest cleaned towels to wipe up dirt and stagnant water off of my floor that they had continued to ruin. When I confronted them about what they had done, they told me very sternly that it is not their problem and that it was my furniture that was in the way. However through my hallway there is no furniture and if something was in the way, which is impossible, I'd of liked to of been asked to remove it to save any damage. I would of been happy too. I then asked for their names as I was calling back ao to let them know the damage the delivery men had caused and I only got one name and no apology. They then continued to speak in their own language In my home, which I find completely disrespectful and felt like they were talking about me and made me feel uncomfortable. Then without a word they had vanished and left my front door wide open.