...it all when wrong when we had to return the microwave due to a fault. The process was slow and painful. Spent 20min on the phone while they contacted the manufacturer and arrange for an engineer to inspect it. One week later, still no response. Have emailed them and received an automated respoNse to say they will get back to us within 24hrs. They have not even collected the faulty appliance....SHOCKING!
5 years ago
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