I ordered a Beko integrated fridge/freezer to replace my old broken down one. Looking on AO website I found that they do install. Quote: "We also install integrated fridge freezers." With other quotes, such as: "Our guys are true professionals," and "Our delivery team engineers have been through the most intensive of training courses," This could not be further from the truth. The idiot who arrived got his tape measure out and informed me that the appliance wouldn't fit as the door split was in the wrong place. This is a 50/50 fridge/freezer replacing a 50/50 fridge/freezer. When I told him that the base needed raising so that the door split was in the right place, he told me that the feet were not adjustable and nothing could be done with it. I sent him away with a flea in his ear and told him to take the appliance with him. Following a phone call from AO, I agreed to take delivery of the fridge the following day, and was immediately given a refund for the installation and waste disposal costs. I (a 70 year old pensioner) decided to fit the f/f myself, with the help of my 64 year old brother. The first thing we discovered on unpacking the item was the inclusion of a set of "high-levelling feet" to line the doors up with the cupboard unit. With some adjustment to the top shelf of the cupboard and a lot of heaving and hoeing we 'non-professionals' had it up and running. So, no, they do not 'install integrated fridge/freezers', and their 'intensive of training courses' are obviously worse than useless. Would I recommend them? Most certainly not.