I bought a Hiaer Fridge Freezer from them a week ago . A most helpful and VERY RELIABLE company from start to finish , I payed £20 pounds to have the other one taken away when they deliverd the new one and worth every penny plus NO DELIVERY plus None of this waiting around all day for your goods to be delivered this company keeps you informed till they knock on your door with your goods . I did pay the same price as in the shops BUT one BIG company wanted a week to deliver plus £25 for delivery !!!!. The men that delivered the fridge freezer couldn't have been more helpful so all in all i will give them 100% for everything and would not hesitate to order from them again . Keep up the good work AO.COM . SHEILA THORNEYCROFT