Bought an expensive American Fridge Freezer. First delivery was a fridge with doors which would not line up on the front and side. Engineer was called to fix, who said the item was faulty. The replacement fridge was worse, with large dent on the outside, and inside had multiple scratches and wear and tear, so looked second-hand. The second delivery men damaged my property significantly when moving inside the front door. The wall next to the door has been hit and has a 20cm hole to the steel wall! I would avoid AO as the items seem second-hand, or cheaper products from manufacturers. Also, your property may be damaged!