Their after care service is ABYSMAL they dont show up cancel at the last minute. Dont work around the customer it's all about them. They lie they say they will call you back and they don't. They're unprofessional and just use excuses for there lack of ability. We have several of they're products in our home this is the first time I've had to use the repairs service I will be cancelling all service plans. As I'd rather find then money to replace items then have to deal with your company again. Further more if you have any mental health issues avoid this company like the plague they will have you wanting to harm yourself after dealing with them!!!! AVOID AVOID AVOID