Partner phoned AO to price match a laptop we had found cheaper online the laptop was the same model telephone operative was very pushy and would not do the price match as he said it was different processor and an older model not as good as the one they were selling so could not price match. My partner bought the laptop and I went back online and they had lied to my partner all the important bits were identical. I phoned back and he said he could not match as there one was brown and the one I was looking at was black which is a better colour to which he laughed. I passed my partner back to get a refund. They were pushy, rude and they do not actually price match like for like items. Saved myself £50. Will never use Ao again.