Your company is an absolute disgrace. I wouldn’t recommend it to anyone and I would never buy anything from you guys again, bearing in mind that as a landlord and business owner I buy loads of appliances every year and yet I have never dealt with a more incompetent company. I paid for a next day delivery for a fridge freezer to come in yesterday, your delivery crew came and told me that they would not bring it upstairs despite the fact that you were meant to recycle the old one and connect the new one. They did not even attempt to bring it up and they were being so unhelpful. Called your customer service to be told that they can’t do it as I need to clear the doorway (complete bs, just trying to make excuses) it would have taken me a couple of minutes to clear a shoes rack and remove a hand rail yet they didn’t want to wait as they had too many delivery scheduled which to me is extremely unprofessional. As a company you should allocate the right amount of time for each delivery. After speaking to customer service I was assured that once the doorway is cleared they will attempt to deliver it again, pictures were taken of the stairs and hallway by the delivery driver and sent to the company and after a few hours I received a phone call from a customer service agent who informed me that they found the “right” crew to deliver it the next day, so again I took some time off from a very busy schedule to wait for the delivery only to be told that they couldn’t bring the fridge upstairs, you took the pictures the day before so you knew what to expect and then to tell me that you can’t bring it up because it’s too heavy is just pure laziness. Your employees are incompetent, unprofessional and lazy which to me says a lot about your company.