First fridge freezer was dented and scratched than the second had mold coming from the water dispenser after 8 months, and the drinks were only cold when turned to a number 3 out of 6 which than caused ice on the back to form on a frostfree model: Beko CFP1691DB. So I complained to ao.com who have no idea of the consumer rights act 3 different customer service advisers have 3 different lies for you, I than wrote a formal letter and than It was clear they are trained in there misleading and incorrect answers rather than a few people who didn't read there notes correctly. My advice use a company that is known and don't confuse the green with Asda Direct.