One of the worst companies I have had the misfortune to deal with. Their driver claims to have called at my flat but, unlike any of the other people who called that day, seems to have been unable to use a doorbell. They then used a telephone number (for my primary residence 100 miles away) which they had extracted from my PayPal account (without telling me) to try to contact me, rather than the mobile which I would have given them on the original order. When I discovered that the driver had been and gone I tried contacting him via the telephone number they provided but this didn't work. After a frustrating wait to speak to someone in customer services, they were unwilling to send the driver back even though he would have been about twenty minutes away and two-and-a-half hours ahead of the latest time he was scheduled to get to me. But the worst thing was the treatment from a strangely inappropriately named customer services team. One person told me that I should have contacted them when I saw the wrong telephone number on the order confirmation which would have been difficult because that wasn't part of the information it contained. Another told me it was my responsibility to keep my PayPal details up to date when they are, it's simply that the goods were being delivered to a different address. Frankly, I'd rather go without than attempt to buy anything from them again.