I will never buy from this company again or would I recommend to anyone. Last year I purchased a very expensive large fridge freezer and a hotpoint Aquarius washing machine. Over £1000 both together. The fridge freezer started playing up within 6 months and an engineer advised a new one as it would a couple of hundred to put right. Now the washing machine Is leaking, we paid over £100 for the seal to be replaced but that's clearly not the issue as its still leaking. On calling AOL we were told there would be a call out fee and if proven it was our fault it would not cover the guarantee. Absolutely disgusting that both of these appliances have lasted less than a year. Both been replaced with Argos, should never have used AO.