Couldn’t not be worse customer service - need to swap out two chairs within a day of ir being delivered - I was ok paying 10% restocking fee (tho painful) but then they added $300 pick up fee + additional delivery fee for the exchanges chairs. And wouldn’t budge on my dropping off to shopping facility etc despite having just spent $14K on furniture with them. Never ever returning - they need to take a crash course on customer service.
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