In October of 2023, I purchased a Coburn Modular Sofa (6 pieces). By May of 2024 there was a distinct flaw in one of the seats (see photo). The sofa was purchased for a second home and had little use. Arhaus asked for photos, which we sent immediately. Today 7-24-2024, I received a decision via a phone call from their Ohio "customer service" and was told to use a fabric shaver on the seating material.
This is ridiculous, I will never purchase from them again and recommend the same to others.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
