First, we have been loyal Arhaus customers for years and I still love their furniture. BUT THE CUSTOMER SERVICE IS AWFUL! We ordered furniture on 4/11 and most of it was "in stock" and we were told 3-4 weeks. A few pieces were custom, and we were told 8-10 weeks for those. Well, I am still waiting on the "in stock" pieces months later and no idea when the custom pieces may show. And when I inquire through the store, "a few more weeks" and when I call customer service I get the RUDEST person who had the nerve to say "you're not hearing me"...YES i heard you and you keep saying a few more weeks. On the other hand, I ordered an entire dining room set from Restoration Hardware which arrived ON TIME and the delivery was so smooth, AND the store called me to see how I liked it. SOOOO, no more Arhaus for me and RH all the way!