I bought an outdoor coffee table from the Thousand Oaks Arhaus and used the table one time and had some drinking glasses on it and the table got scratches from use of just one time!!! We are 63 year olds and extremely cautious of our furniture items at my high end multi million dollar home. Weve mostly used designers from high end stores and happen to have a gorgeous updated home. I called the customer service line to tell them what happened and sent pictures and they said if you look on their website (pretty hidden) they list to use coasters on this coffee table. Marissa Duncan was the representative who sold us the table and though she is lovely to work with, she didn't give any indication that you have to use coasters to use an outside coffee table. When the delivery guys came here they never gave us that instruction either. We spent over $1000 and had it less than one month and best they can do is a $97.00 credit. We will be tossing this coffee table out and buying another one from a more reputable store. This was our first purchase at Arhaus and obviously our last. I will post on all social media and next door and hopefully someone else doesnt make the same mistake we did. The tiny writing telling you to use a coaster on an outdoor coffee table is pretty hidden. Marissa was lovely but if I were her I wouldn’t want to be associated with a company who doesn’t stand behind their products. I’ve spent hundreds of thousands at Restoration Hardware and what a mistake not to use them this time! They always stand behind their products that’s why I continuously use them!!! I will make sure to spread the word to all the various groups Im involved with and let all my decorator friends know amount their customer service as well!!