Ordered all upholstered pieces for my living room from from Arhaus spending $10,000 on 2 chairs a couch and foot stool. The first stool that came in was the wrong color, the second was broken, the third just what we ordered. Now six months later the stool is falling apart and is without question defective. No problem, Arhaus warrants their products right ? WRONG. I called Arhaus only to be told foot stools are not furniture they are considered decor/nick nacks and not warranted. Complete nonsense. Nobody other than Arhaus would argue that an ottomon is not furniture. In the past I have bought from Restoration Hardware and service after the sale was exceptional. Back to Restoration Hardware for me. Arhaus never again.