Absolute worst furniture experience I have ever had. I thought upgrading to more expensive furniture would bring a better experience and I could not be more wrong. Everything we have ordered ends up being delayed. We were charged $399 for "white glove delivery" and our package was left outside in the dirt. We were told our $2000 rug would be delivered mid October and never received I have called customer service multiple times and had to call back if outside their operating hours. I just was on hold for 10 minutes to find my order and they now say the rug isn't available until March 2025. What the heck?!?! I never received an email update or anything. ABSOLUTELY WORST CUSTOMER SERVICE AND EXPERIENCE WHEN SPENDING HUGE MONEY. WILL NEVER USE THIS GROUP.