I'm feeling let down by Artizan Coffee due to recent changes in quality. The new branding and emphasis on environmental friendliness seem more like cost-saving measures rather than genuine improvements. The coffee's flavor has noticeably decreased, and the packaging is so flimsy that my recent order arrived with opened boxes and mixed-up pods. Customer service has also taken a hit, giving the impression that they're prioritizing cutting costs over customer satisfaction after building a reputation for quality.
7 months ago
Artizan Coffee Company has a
4.6
average rating
from
2,176
reviews
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