Disappointed & very Unhappy I am really unhappy from start to End, ASDA is not proper outlet to buy car tyres probably bread and vegetables? 1-I paid about £263.96 for two MICHELIN tyres but looks 2nd hand, threads were 6.5mm to 6.75mm rather it supposed to be 7.5mm to 8mm for new tyres. 2- I shown to workshop person and he said these are not new tyres rather refurbished tyres. It was not my workshop rather ASDA partner workshop where tyres were been changed. When first time he revealed this information I couldn’t get chance to record his statement but after sometimes when he again started explaining things I recorded! I also recorded measurements video at workshop as an evidence. 3- I took appointment in between 5pm to 6pm, I reached at 5:30pm but they refused to change tyres on 04-04-2022, I made another appointment on 08-04-2022, they changed tyres but didn’t do balancing even I requested. Eventually car started shacking and bubbling asap reach speed 60 mph 70mph on motorways. I came back to workshop but workshop was close, I rung next day to workshop and explained situation rather to help me they started to blame me whether I hit tyres somewhere etc ? I explained that right after changing tyres I had to go to test drive and I came back to your shop but your shop was closed, tyres are not hit anywhere! The guy name was HASSAN, he suggest me to email ASDA to send two brand new tyres because tyres are faulty ! I requested him to balance tyres as it has not been balanced but he refused me over the phone. I emailed Asda but due to weekend I could not get reply from ASDA until MONDAY 11-04-2022, three days wasted, but the reply was amazing, it look like ASDA customer support officer was drunk or on n drug after good weekend! I had to email ASDA again to help me and help me what to do ? Please help me ! I am becoming shuttlecock between workshop and ASDA. Anyways I went to workshop after 4 days and explained workshop that Asda wants you to check up tyres please . A GUY name was MOO he did balancing tyres and problem sorted out. I lost 4 days and could not use car for 4 days, why they not bothering for balancing on first place ? Even I chose very high rated ASDA partner workshop in Welling. I got attracted towards ASDA as I was getting offers of vouchers if I buy tyres from ASDA at the end no vouchers, lost my 4 days without car. Got 2nd hand refurbished tyres instead of new tyres with price of new tyres £263.96. Moreover accusation from workshop that I hit tyres somewhere that’s why it’s making problem. Bunch of liars and misleaders in this world. I am really upset and disappointed with ASDA how they sold me 2nd hand tyres with 6.5mm to 6.7mm thread and charged me price for new tyres as well as very poor communication. Order ref: ASD220495655 Order date: 03/04/2022