I ordered 4 x white letter tyres from the Asda website and selected the next available fitting service. On arrival at fitters I was told that no appointment had been made and sent away. Asda said that they had no responsibility for the fitting service and it was my problem. On picking the car up the tyres were a cheaper version without white letters. Asda said that I should read their terms and they do not guarantee the description to be accurate. This is a scam company with no interest in customer service. I am about £100 out of pocket and will now have to complain to the trades description department.