A dreadful experience with ASDA tyres. Given no choice of fitter, an appointment made for 10.30 am at Easyfit, Weston-super-mare. I used ASDA because I needed the tracking checked after fitting 4 tyres and they offered that service. Arrived at 10.20 to be told that Easyfit do not recognise ASDA's appointment times and I would have to wait 45 mins while another job was finished. My job would then take one hour. After an hour I asked the manager when they would start as I had noticed other customers had been slotted in ahead of me. I contacted ASDA within earshot of the manager and sporadic work on my van started. I was told that the job was finished at 1.05 pm, nearly three hours after I had arrived. I had noticed that the tracking had not been done and at that point the manager told me that they couldn't do it as their rig was too small. I complained to ASDA and the matter was made worse by their customer service manager Mr MacQuiggan who told me that it wasn't ASDA's problem. They would refund the price of the track alignment but had no responsibility for the fulfilment of my contract with ASDA. What an absolute shambles. Legal action pending. Don't use them!!