Like many other reviews Asda have let me down and I cannot believe how bad they are. Ordered a tyre thru Asda Tyres and booked it in, attended and fitter says his diary full and can’t do it for a week. Foolishly this is the second time Asda Tyres have done this and on both occasions Asda tyres made no attempt to communicate that the fitter couldn’t honour the appt. The tyre was urgent so I called a local independent who fitted me in that day, the cost was a few pounds more but I received proper service. Regarding the refund the tyre was ordered on the 10th, cancelled on the 12th and refund of payment still not received 10 days later. I called and was put on hold for 30 mins on the 22nd to be advised payment will still take 72 hours. Emailed customer services on 23rd to lodge formal complaint and they advised will still be 72 hours. Terrible service for such a simple process.