Just to echo the sentiments of virtually every other review here, dealing with this company is just a thoroughly miserable experience from start to finish. It is now more than four months since I first raised the issue of a defective three-month-old tyre and still they cannot tell me when this will be resolved. They can take 30 minutes to answer the phone, routinely ignore emails and are full of empty promises. One operator even claimed he had no possible way of contacting his own line manager - not even via a Post It note pinned to his desk even though they worked out of the same office. This has little or nothing to do with Asda the supermarket chain, it's just a licensed tinpot company working out of Stockton On Tees that is simply crumbling under the strain of the job. Do not, whatever you do, choose Asda Tyres - pay the extra 10 per cent to use your local fitter who at least offers a little peace of mind.