Avoid Asda Tyres - Unreliable Service and Misleading Information
Review:
I recently ordered a tyre from Asda Tyres online on the evening of 31/12/24. The initial order and payment were processed smoothly. However, I was then given a delivery slot that turned out to be unrealistic. Upon contacting Asda Tyres, I was informed that the tyre had not even been dispatched and my order was subsequently cancelled.
Asda Tyres attributed the delay to the New Year period, but they accepted my order and booked a delivery slot despite knowing themselves there would be a significant delay. This caused me considerable inconvenience as I had to rearrange my schedule to locate a tyre elsewhere to be fitted to the car.
Furthermore, the refund process was also unsatisfactory. I was initially given a timeframe of 6 working days for the refund to be processed, this would have been on the 13/1/25 However, the refund took significantly longer than expected. And did not arrive until the morning of the 17/1/25. My order was cancelled on the 3/1/25.
Overall, I am extremely disappointed with the service provided by Asda Tyres. Their misleading information, lack of proactive communication, and delayed refund process were unacceptable. I would strongly advise other consumers to exercise caution when considering using Asda Tyres.
1 day ago
asda tyres has a
1.5
average rating
from
293
reviews
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