I selected the same size tyres which I already had and chose the GT Radial. Read the reviews to check compatibility and to make sure it fitted correctly on my Audi. The tyres arrived and got them fitted the following day which I was happy with. The garage fitted the tyres and said they don’t fit that well exposing the alloy by 10mm and beyond the tyre wall. As I couldn’t leave it at their premises I drove it 0.3 miles to my house and emailed them. After 3 further follow up emails and they eventually replied 3 days later! They sent a fitter to my home to check the fit and it’s was fitted correctly and said, his never seen an alloy exposed that much and if I hit a curb that will damage or crack my alloy. I got a second option by another garage they use and said I wouldn’t be happy with that and collaborated the same as the other fitter.
Asda said as it’s been driven and it’s only cosmetic not pleasing and they wouldn’t do anything. Although I’ve not used the car and still got the new marks on the tread. Had to borrow a car to get to work and they didn’t even apologise for taken 8 days to decide. I won’t take my children in the car due to the possibility of a blow out and they said it’s fine.
I’ve used Asda in the past and wouldn’t again. As long as they have your money they don’t care. Now I have to pay out for new tyres again!
Very poor customer service and disregard for customer satisfaction.
4 years ago
asda tyres has a
1.5
average rating
from
284
reviews
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