Still waiting on a call back from the store manger or higher up management, when the store was broken into over a year ago, still no answers or a call back about my stolen device. Adding to my review 4 months later. I received an email today that they are wanting to send a $50 dollar check for a device that was stolen from the location, which im sure were compensated by insurance. Now the store has a new owner and Asurion is not wanting to back them up is my guess. And by the way is very inappropriate for a manager to text me and tell me to meet him at a location to purchase another switch and he would pay the difference. #YOUBREAKISTEAL.