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Anonymous
Got a replacement Apple 14 phone from Asurion. They said woukd you have a guy deliver and transfer data from old phone which was fine but forward camera not working. All good showed up as scheduled. Started the data transfer on the two phones. Tipped him 20. Said woukd take 40 minutes. 12 hours later in the am WiFi and devices close the whole time, still had not transferred fully. But it HAD transferred the phone number to new device which I could not use. Back and forth Asdurion, ATT and ATT store. I have Old phone with APPs and e mails but NO PHONE SERVICE. Complety sucks. Next time not buying insurance. I’ll just buy a new phone. Having another replacement phone sent Fed ex tomorrow for “defective” prior phone. Wasted hours on the phone. Perhaps if I’d just had gone to ATT store to begin with. I had A camera problem. Now I have A no ability to call/receive call problem. Thank you so very much.
8 months ago
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Asurion has a 1.1 average rating from 255 reviews

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