Asurion has denied my claim for a different reason every month (while still collecting their fees). Their techs/reps advise me on what to answer on their claim surveys in order to change the approval status of my claim, and yet they wait for you to call to check on status updates only to tell you that you answered the claim review questions incorrectly again but for a different question each time. So the cycle of claims processing and calling the customer service and re-submitting new claims and trying to put in the "acceptable answers" in the reviews starts all over again.....while still waiting to have your device repaired or replaced. This is 100% a successful scam that Asurion is piloting. When you call Asurion customer service, CANCEL THE BASTARDS and they immediately have a new sales pitch on how they can cover all your household devices and replace them for free. DO NOT BUY INTO ASURION, ASURION HOME, or ASURION+!!! Its all lost money now. Huge scam.