Terrible Experience with Asurion Warranty Service I am extremely disappointed with the service I received from Asurion's warranty. My experience has been nothing short of frustrating and unprofessional. From the outset, contacting the escalation team was a nightmare. Every time I called, I was disconnected multiple times, which made an already stressful situation even worse. It's baffling that a company supposed to help you in times of need fails at basic customer service. The lack of communication and constant disconnects left me feeling helpless and unheard. I expected a lot more from a service that promises to protect and assist. Instead, I was met with inefficiency and a complete lack of concern for my situation. I would not recommend Asurion to anyone. Save yourself the frustration and look for a more reliable warranty service. Asurion needs to seriously rethink its customer service strategy if it wants to retain customers. For now, I am incredibly dissatisfied and regret choosing them. Until now, they haven't fixed the appliance.