Do not purchase Asurion!! I checked off one star, but would rather leave nothing checked off. We have had issues with them on several occasions. One time they requested I send them copies of so many things to prove I purchased the item, and then later they said they never got the papers and wanted me to send again! But I was annoyed and got another company to do the repair since it was a small issue. Most recently, we contacted them regarding repair service on our 2 year old washing machine. They scheduled a day for repair to come. The day came and went! We called again, they scheduled a day for repair to come. Guess what, the day came and went, again! We now have another day scheduled for them to come. The worst part is they expect you to wait until the day of service to find out a time frame. So, if they do not show up, you have waited all day for them to call and they never do. Now, this is not the repair company's fault...... it is Asurion who did not do their job and schedule the repair. People, do NOT get taken in by the companies (such as Home Depot, Best Buy, etc.) selling the additional warranty service by Asurion! Find a warranty service on your own. Asurion is a scam company. You pay for the service, but do not get the service. So basically all you do is wind up paying more for the appliance because you do not receive the repair service!