I’m contacting the news and you should too. They are clearly criminals. They tricked me and I’m paying for installments on an iPhone 14 Pro Max, and when I broke it they mixed up my label and sent me an iPhone 12 Pro Max. I didn’t notice because it’s my first time getting gold. They said it’s all my fault and tried to get me to pay another 250$ for the deductible I just paid because they sent me the wrong phone. Mind you everything can be confirmed by the Imei number. So now even the I almost paid off an iPhone 14 Pro max, I instead have an iPhone 12. Apple is more trustworthy and dependable and there deductible is only 99$ they don’t send you the wrong phone hoping you won’t catch it so they can pocket more money.