complete was on my time and money.. was told my first phone replacement was free.. which was not true. they charges 350+taxes. was not helpful at all kept telling me to go contact my provider. when logging in online they already had all the information on the phone. they wouldnt complete warranty because i didnt know if it was a 132 or 256gb phone yet they knew and wouldnt tell me.. after dealing with for 2 weeks they told me they cant help me bc my moms name is also on the accoutn. she has not dealt with account in 20 years. never again use this comapnt.
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