The automated system is horrible. Then your routed to another country with heavy accents that you don't understand. Then they tell you if they get disconnected, they'll call you back, but they don't. I am not sure if I have a claim in or not at this point because we were disconnected at the end so I don't know. I guess I'll have to wait and see if my phone arrives tomorrow. If I buy something in The United States is it too much to ask to have my customer service agent in the United States?
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