I pay coverage every month and they won't send me a phone they want me to take it to get repairs. I call the place they said I have to go to and no answer says they don't take calls. Now I have to wait longer to get my phone! They have to take 24hours to verify who i am! Ridiculous! My address is the same nothing has changed! 3 days later and still no phone. Worst customer service ever.
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