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Byrd
I filed a claim for a screen issue on my Google pixel 7pro - flickers, turns green and dies. This is a widely known problem with this phone and this is the third time I've had to get this phone fixed or replaced. Anyway the my new replacement has the same issue. I tried to update asurion with this issue and they want me to go through all the steps of factory resetting blah blah after doing all of this with the Google people. It does NOT fix the problem and in fact makes it worse. Telling the rep that I can barely use the phone since I can't see anything and they just talk I've you and don't help. Perhaps when Google tells you to file an insurance claim maybe they know something more than Asurion.
4 weeks ago
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Asurion has a 1.1 average rating from 255 reviews

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