I'm very disappointed in your warranty service, I called took 16 minutes to finally talk to someone, then another 45 minutes to almost file a claim, then i tried to upload my id 4 times was never accepted so i spent over a hour to get absolutely no results, still cant file a claim for a stolen phone cant file it in the store cant get your website to accept the id even after ive filled out and answered all the reps questions and the website questions, i think i will be canceling my insurance though you asurion and picking it up through my allstate warranty company where all my other electronics are covered through