Using the phone they said they couldn't fix to write this review. We t to South center location and was told they wouldn't repair my water damaged phone due to warranty issue. I said I would waive the warranty because my phone was working for the exception of the touch screen. Then they told me they don't really do pixel phones. So I ordered a screen on Amazon and did it myself. I would have preferred having someone with all the tools do it but I guess they didn't want the biz. The first guy I talked to looked like he would cut hair for a living and the "manager" was in back probably not working on a pixel phone. Thanks guys for nothing! I've used you several times but not anymore.