If you make a booking to rent one or more cars for let's say 30 days and you would be one day delayed or 4 hours, (doesn't matter) you would NOT be able to pick up that or those car for the whole duration of your stay AND you would not get a refund. So if you pre-paid $6000 to rent a car for a month or two cars for a 2 couple vacation and show up a few hours late, their fine print and what happened to us is that you would just have to eat up that cost, and rent another car for $6000 more 12K in total, experience terrible service and care from their customer care and they won't give you the car a day late, as it was "automatically canceled" and "no refunds can be issued" I tried to call and re-call and spoke in total to 4 different people and no one helped and they were at times extremely rude on the phone and we just had to pay, this company is just a big scam who hire people to make money for the business. They are Super polite when you want to RENT but if something goes wrong, you are screwed.