Auto Europe is a Scam. I reserved and pre-paid to reserve a car for 5 days. I showed up a bit over 2 hours late due to a delayed flight to Sardinia. When I went to the vendor to pick up the car they reported that Auto Europe automatically cancelled the car rental because I was a no show. The car had already been rented out to another person (also curious). The rental car company said they could do nothing and I should call Auto Europe asking about a refund. The Auto Europe representative told me they would do nothing because I breached the contract rules by showing up 2 hours late and not contacting them or providing flight details. That is a scam. I would have thought 2 hours wouldn't matter if I had prepaid to rent a car for 5 days. Other rental car companies (centauro) will give 12 hours before declaring a no show. Do not book via Auto Europe or any other booking agents, use the booking agent to search for vendors then book directly at the vendor.